How can I get a refund?

werofeo Level 1

September 11, 2013, 7:57 pm

13

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How can I get a refund?

How can I get a refund from a service that is not given to me?

I placed an order about a month ago, and at the beginning the service was working, but it went down after 1 week, and the user does not answer to me since 2 weeks ago, and still not have the service I bought, so, I want a refund, how can I get it?

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spiderwave

spiderwave

I'm not sure if you have already Marked your Order "Delivered" or not.
So unable to give you any Suggestion here!

Contact SeoClerk Support with your Order number & all necessary Details:
? Support: helpdesk.ionicware.com (Submit a Ticket)
Or,
? Email: [email protected] (Send a Mail with all details)

--Hope it Helps!

11 years ago

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rajdwip

rajdwip

Yes, the better option is to contact with the support team.
helpdesk.ionicware.com (Submit a Ticket)

Or,
Email: [email protected] (Send a Mail with all details)

I think they will give you a solution. Your question is not clear to me too, so please contact with the order number to the support team. If you not marked the delivery completed then you will get back your money, I believe. Thanks.

11 years ago

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upvoteboss

upvoteboss

Did seller deliver the service?
If not you should contact the SEOclerks staff about the issue. Then they will look into that and if seller didn't delivered the service then you will be able to get the refund.

11 years ago

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werofeo

werofeo

Yes, the selled deliver the service at the beginning, but after about a week, the service was interrupted, I wrote the user about the issue, and he told me that he would check, but that was on august 26th, and still not working, but I already submit a ticket with the support team. Thanks!

11 years ago

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bosskathar

bosskathar

you should contact to seo clerks administrator. and your issue will be definitely solve in 24 to 48 hours.

then will give you solution and they can get your money back .
go to seo clerks support and give then all real data.. and the order id .
and they will contact back with you in 24 hours.
and your issue will be solved.\

11 years ago

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ranktechno

ranktechno

You can simple cancel the order or contact seoclerks team they will suggest you well you can also discuss this matter with your contractor first and simply tell him to cancel the project and by mutual cancelation your money will be refunded to you

11 years ago

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abirseo

abirseo

It will be better to ask support for the trouble. Seoclerke has a strong support team to assist you. Explain your problem to the support team. The solution may differ for the different situation. So, ask support and get solved your problem.

11 years ago

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varshil

varshil

You can simple cancel the order or contact seoclerks team they will suggest you well you can also discuss this matter with your contractor first and simply tell him to cancel the project and by mutual cancelation your money will be refunded to you..so dont worry just chill

11 years ago

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tanjina

tanjina

Better ask support for your issuse!
They have very good support and you can go through this for sure!Clearly explain your issue to the support people.They will help you.
Thanks

11 years ago

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mikemike

mikemike

same here i recently did the same thing and now i am not getting any responses regarding my payment for a service that was not fulfilled.

4 years ago

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