Can cancelling a service affect user level?

Can cancelling a service affect user level?

I'm starting to get fed up with some of the buyers on here. For instance, i've spent the whole of today trying to explain to a foreign women about anchor text and backlinks.

My gig was ordered, the report was provided and the links were all there.

but i keep getting the same annoying response "the links aren't there" If she cancels the gig because she doesn't understand how anchor text works, i lose my money and she still gets the links.

I would rather just reject a gig or refund the money to people that don't understand SEO!