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Hey Freelancers!
I have a simple, yet very important question to ask you, and I would love to hear your thoughts on this one.
Here's the thing:
Within the nearest future (at least I hope so), I will have a product ready for sale. And I could obviously just sell the full version of it, like I first thought I would do..
But, then it hit me.. Wouldn't it be great to offer a trial?
That way, I would probably decrease the refund rate, but not only that, it also gives the potential buyers a fair chance of trying the product, before they purchase it.
However, even if I provide a trial, it would still involve time and effort from my side, so I was thinking.. - Would it be better to charge people for a trial? - And obviously just let them pay 10%-15% of the price, for a 7 day trial version or something like that.
What do you think? - What would be the best solution, for both me and my clients?
Best Regards,
hitmeasap
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TommyCarey
Depending on your service, a 7 day free trial may not be long enough. I have a friend who set up a pretty awesome service for amazon merch and he gave out a 3 day free trial. But after you registered it took a little while to figure out out to set up your account to pull information form amazon merch in order for everything to run smoothly. I took 2 days to set everything up, and I'm familiar with Amazon Merch lol For the people who weren't familiar with it, I'm sure they burned through their free trial just setting up their accounts and they never came back after that because they were discouraged. Now my friend has a simple step by step process and video tutorials on how to easily set everything up within 15 minutes, so I'm sure his conversions are a bit better
A 7 day free trial is good, but a 14 day free trial is always better Whenever I see a 7 day free trial I think "Well, I better get to know the system pretty well and decide if I like it or not. I don't even know if I'll have enough free time within the 7 days". But when I see a 14 day free trial I think "Ok, I can work with this because I know I'll have enough time within 2 weeks to figure everything out and do my research." And I also have the feeling that a website offering a 14 day free trial isn't exactly money hungry because they want you to use their system free of charge for 2 weeks
Hopefully that makes sense In all honesty, anything under a 2 week free trial is pretty pointless. I don't even like the "30 day money back guarantee" websites because half of them never honor their own words and won't refund you grrrr :( Depending on your service, a 7 day free trial may not be long enough. I have a friend who set up a pretty awesome service for amazon merch and he gave out a 3 day free trial. But after you registered it took a little while to figure out out to set up your account to pull information form amazon merch in order for everything to run smoothly. I took 2 days to set everything up, and I'm familiar with Amazon Merch lol :D For the people who weren't familiar with it, I'm sure they burned through their free trial just setting up their accounts and they never came back after that because they were discouraged. Now my friend has a simple step by step process and video tutorials on how to easily set everything up within 15 minutes, so I'm sure his conversions are a bit better :D A 7 day free trial is good, but a 14 day free trial is always better :D Whenever I see a 7 day free trial I think "Well, I better get to know the system pretty well and decide if I like it or not. I don't even know if I'll have enough free time within the 7 days". But when I see a 14 day free trial I think "Ok, I can work with this because I know I'll have enough time within 2 weeks to figure everything out and do my research." And I also have the feeling that a website offering a 14 day free trial isn't exactly money hungry because they want you to use their system free of charge for 2 weeks :D Hopefully that makes sense :D
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