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This is a topic that has come up in other topics before but I wanted to bring it up as a topic of its own. I think that this is something that not just sellers need to be aware of, but everyone in life... whether it be a business relationship or any other. It is just about respect.
Something that drives me crazy is when sellers (or anyone else really) calls me something inappropriate and/ or gets my name wrong.
Here's the thing, if you spell my name incorrectly then I think you just can't be bothered. Usually my name is right there for you to see, in an email or here as my profile name and when you contact me on social media my name is there... so if you email me back or contact me and call me Lynn, Lyn, Lin, Line or even Lindsay it sends a very clear message to me and it is not a very good one.
Then there are people that call me Sir... ok I get that this is probably a language barrier thing but if this is a problem you have then use Sir/ Madam or something else if you are confused.
Now here come the really bad ones. Here are some real examples of ways people have spoken to me:
My dear
Sweetheart
Ok Love
Sweetie
I don't want to rant here, but I don't think calling me Sweetie is very respectful :-o
This is not something aimed at SeoClerks at all, but this is a regular thing that happens on social networks, in emails and in phone calls too!
What experiences have you personally had with what people call you?
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TommyCarey
When I'm talking to my clients or customers I'll always refer to them as the name they have listed or the one they use themselves in an email. Calling them by their name isn't intrusive or belittling since they hear it all the time and you're not actually talking down to them lol If anyone ever called me sweetie, sweetheart or dear I probably wouldn't be working with them for long lol. I don't think those are great ways to carry on a business oriented conversation since it sounds like the person on the other end is just talking down to me or thinks I'm a child lol. When I'm talking to my clients or customers I'll always refer to them as the name they have listed or the one they use themselves in an email. Calling them by their name isn't intrusive or belittling since they hear it all the time and you're not actually talking down to them lol :D
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