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I get most of my work locally from friends and people that I knew from college so it's mostly repeat/referral business. I don't rely on one off business very much. It's rare that I get a new client unless they were referred by someone that I know. And, I would prefer it this way.
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I don't rely on repeat business, but it always good to have a solid customer base. As well, it's always good to keep adding new customers to build that customer base even larger - unless for some reason you're not interested in that.
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My past few orders have been from repeat buyers. If it wasn't for them I would have any business at all, because of the bumping system change over.
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Even forums rely on repeat business as most of the people that come to your site will be members who have already registered rather than just random visitors who come from Google. These members are the ones who will answer questions and keep your community alive. Though I know you are referring to freelance work, I think this concept of repeat business applies to any site ownership, also online and offline businesses.
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Too much reliance on old business contacts can devastate your business if you don't bother to market and promote to get new business. What happens when the customers you had find someone new? They will leave and you won't have money.
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Repeat business is something that I strive with no matter who I work with. I think that it is a huge compliment when I get repeat orders!
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Yes I love repeat business. It is nice to have someone like your work and want more of it.
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Beverly
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