I'm a skilled Customer Support specialist who knows the best ways to achieve great results. With 7 years of experience in sales and support roles within the E-commerce industry, I've gained valuable insights and techniques that consistently lead to success.
I am dedicated to delivering exceptional Live chat support, Email Support, and phone support for your business through the following avenues:
Email Support (Handling general inquiries, special requests, and tech-related issues).
Chat Support (Comprehensive customer assistance for all inquiries) Guaranteed SLA of responding to messages within 1 minute (Live Chat Support).
Technical Support via chat, email, and phone.
Phone call support.
Daily end-of-day reporting.
Order Management (Efficiently handling Order processing, Scheduling, partial refunds/refunds, and Order updating)
I possess a high-speed fiber optic internet connection (50Mbps), which is supported by robust backup systems. Alongside this, I utilize a potent 7th generation Core i7 Dell Inspiron laptop and professional Plantronics C-510M headsets. Moreover, I operate in a serene environment that ensures optimal conditions for making and receiving call
